November 14, 2017 at 7:45 am #7124
Who do you use for propane delivery at 3R? I just got my bill for the one i called. They charged $23.47 in junk fees. Do all the dealers do that?November 14, 2017 at 10:17 pm #7125
We have used Ed Staub and Sons for years. Never have heard of junk fees. We are not charged any fees. They have always been helpful and great to work with.November 14, 2017 at 11:53 pm #7126Ken & Pearl BronsonParticipant
Are you at liberty to say who this company was as we may all need to be enlightened. Might be time to shop around? We have used Amerigas in the past for ours and see maybe a fuel surcharge but have not seen Junk fees.?November 15, 2017 at 11:43 am #7127
When i said “junk Fees”. They call them;
Haz-Mat fee. $10.99
Fuel recovery fee $5.49
Will-call fee $6.99
total fees $23.47
if you ask for next day or two delivery. “special trip charge”.
Price for the propane $2.21/gal.
I don’t use much propane. but the fees look excessive.
I have heard of Ed Staub. No extra fees from them? Do you have contact number?
I don’t use Amerigas any longer. They charged extra fees to. On top of the others they wanted “low use fee”. I bought the tank from them, don’t use them any more. now buy propane as needed.November 15, 2017 at 7:54 pm #7128
I’m not sure how much per gallon. It is a necessity and we like them so we pay whatever the bill is. We do lease our tank from them too. $45 a year. Sometimes cheapest isn’t always best. 30 years of good service we aren’t going to change.
Hope this helps and good luck.November 15, 2017 at 8:00 pm #7129
One more thought….maybe fees are figured into price per gallon at Ed Staub. If you find out let us know. Just curious. Won’t change anything for us.November 17, 2017 at 9:09 am #7133
Thanks for you input. just wanted to know what experience others had with propane deliveries.November 18, 2017 at 9:26 pm #7137Mary & Dewey BacastowParticipant
The haz-mat fee is a pass through fee from the EPA/government. Had to pay it for years to get welding gases.
and maybe the other is also.November 20, 2017 at 6:25 pm #7141
The terms and conditions info sheet sent by the propane co. with the bill said, ” The fees listed below are NOT government imposed, Nor are any portion of them paid to any government agency”.
HazMat fee IS listed below.November 21, 2017 at 12:10 am #7142Lori CramptonParticipant
Guessing you signed up with Amerigas?November 21, 2017 at 2:13 am #7143
I got curious about our bill and pulled our last fill up on Sept. 1, 2017. There are no fees on our bill and the cost of the propane was $1.89 a gallon.November 21, 2017 at 5:54 pm #7144
No, I had Amergas years ago and stopped using them for all the junk fees they imposed. Northern gas does the same.
Update: I just learned yesterday that Northern Energy is owned by Amerigas. That explains it all. This will be the last time i use them.December 14, 2017 at 6:34 am #7193Greg KanneParticipant
We were with Northern Energy, Amerigas, for at least 20 years. Every year would have to discuss items to me that looked excessive. The folks who come out to do the service are great. The office staff, not so much. We have been on keep full program for years. This summer we ran out and they said they would be out first thing in the morning. Didn’t show that day or the next. It had been cloudy and not much solar during those days so I ended up going to the State Park so I could be sure to have electricity for my cpap. That was enough, I fired them and got Farrell gas. Last week they finally picked up their tank and a few days later got a “final bill”. Since we had been on balanced pay at the time of the incident we had about $900 to the good. There was no mention of that in the final bill. They charged $149 for pump out and restocking while the whole thing started by them letting the tank go dry… and on and on. Really tired of playing their games. I think I will just write it up and send it DOJ. Sorry for the long ramble.December 15, 2017 at 11:51 pm #7194Lori CramptonParticipant
I have had some issues too. Not sure what is going on with them but Staub and Son’s is looking better every day. I didn’t even know that Ferrel was available in the area?December 19, 2017 at 6:22 pm #7195
At least we know they mistreat there customers equally.
Sounds like Ed Straub is getting more customers.
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