Viewing 15 posts - 1 through 15 (of 17 total)
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  • #7124
    Patrick & Bette Cox
    Participant

    Who do you use for propane delivery at 3R? I just got my bill for the one i called. They charged $23.47 in junk fees. Do all the dealers do that?

    #7125
    Carol Fuchs
    Participant

    We have used Ed Staub and Sons for years. Never have heard of junk fees. We are not charged any fees. They have always been helpful and great to work with.

    #7126
    Ken & Pearl Bronson
    Participant

    Are you at liberty to say who this company was as we may all need to be enlightened. Might be time to shop around? We have used Amerigas in the past for ours and see maybe a fuel surcharge but have not seen Junk fees.?

    #7127
    Patrick & Bette Cox
    Participant

    When i said “junk Fees”. They call them;
    Haz-Mat fee. $10.99
    Fuel recovery fee $5.49
    Will-call fee $6.99
    total fees $23.47
    if you ask for next day or two delivery. “special trip charge”.

    Price for the propane $2.21/gal.

    I don’t use much propane. but the fees look excessive.
    I have heard of Ed Staub. No extra fees from them? Do you have contact number?

    I don’t use Amerigas any longer. They charged extra fees to. On top of the others they wanted “low use fee”. I bought the tank from them, don’t use them any more. now buy propane as needed.

    #7128
    Carol Fuchs
    Participant

    Welcome to Ed Staub & Sons

    541-887-8900

    I’m not sure how much per gallon. It is a necessity and we like them so we pay whatever the bill is. We do lease our tank from them too. $45 a year. Sometimes cheapest isn’t always best. 30 years of good service we aren’t going to change.

    Hope this helps and good luck.

    #7129
    Carol Fuchs
    Participant

    One more thought….maybe fees are figured into price per gallon at Ed Staub. If you find out let us know. Just curious. Won’t change anything for us.

    #7133
    Patrick & Bette Cox
    Participant

    Thanks for you input. just wanted to know what experience others had with propane deliveries.

    #7137

    The haz-mat fee is a pass through fee from the EPA/government. Had to pay it for years to get welding gases.
    and maybe the other is also.

    #7141
    Patrick & Bette Cox
    Participant

    interesting!

    The terms and conditions info sheet sent by the propane co. with the bill said, ” The fees listed below are NOT government imposed, Nor are any portion of them paid to any government agency”.
    HazMat fee IS listed below.

    #7142
    Lori Crampton
    Participant

    Guessing you signed up with Amerigas?

    #7143
    Carol Fuchs
    Participant

    I got curious about our bill and pulled our last fill up on Sept. 1, 2017. There are no fees on our bill and the cost of the propane was $1.89 a gallon.

    #7144
    Patrick & Bette Cox
    Participant

    No, I had Amergas years ago and stopped using them for all the junk fees they imposed. Northern gas does the same.

    Update: I just learned yesterday that Northern Energy is owned by Amerigas. That explains it all. This will be the last time i use them.

    #7193
    Greg Kanne
    Participant

    We were with Northern Energy, Amerigas, for at least 20 years. Every year would have to discuss items to me that looked excessive. The folks who come out to do the service are great. The office staff, not so much. We have been on keep full program for years. This summer we ran out and they said they would be out first thing in the morning. Didn’t show that day or the next. It had been cloudy and not much solar during those days so I ended up going to the State Park so I could be sure to have electricity for my cpap. That was enough, I fired them and got Farrell gas. Last week they finally picked up their tank and a few days later got a “final bill”. Since we had been on balanced pay at the time of the incident we had about $900 to the good. There was no mention of that in the final bill. They charged $149 for pump out and restocking while the whole thing started by them letting the tank go dry… and on and on. Really tired of playing their games. I think I will just write it up and send it DOJ. Sorry for the long ramble.

    #7194
    Lori Crampton
    Participant

    I have had some issues too. Not sure what is going on with them but Staub and Son’s is looking better every day. I didn’t even know that Ferrel was available in the area?

    #7195
    Patrick & Bette Cox
    Participant

    At least we know they mistreat there customers equally.

    Sounds like Ed Straub is getting more customers.

Viewing 15 posts - 1 through 15 (of 17 total)
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